OLC Membership and Staff Development: A Growing Management Trend

Abstract

<p>The preponderance of management theory is directed to the private sector where money waits to be made by those who employ the most successful management practices. In <i>Government At Work</i>, Marc Holzer and Kathe Callahan demonstrate that, although the public sector cannot adopt industrial methods wholesale, it has been able to adapt successfully a number of the principles. Total Quality Management (TQM), the theory created by Edward Deming, has been widely applied to public institutions. Even the federal government has embraced "Government Reinvention," a theory that borrows heavily from TQM, as the management style of the Clinton/Gore administration. In a similar vein, the Winter Commission Report on state and local public service advocates changes for lower level government agencies.</p>